Vice President of Operations

in Consumer Services, Technology
Full Time
United State (Remote)
September 1, 2025
$344000 - $398000 / year

Job Overview

  • Date Posted
    September 1, 2025
  • Location
    United State (Remote)
  • Offered Salary
    $344000 - $398000 / year
  • Expiration date
    October 1, 2025
  • Experience
    5 Year
  • Gender
    Both
  • Qualification
    Master’s Degree
  • Career Level
    Executive

Job Description

About Us

We are a global leader in technology-enabled services and consumer solutions, trusted by millions of customers and partners worldwide. With a presence across North America, Europe, Asia, and emerging markets, we deliver scalable, efficient, and customer-focused operations that drive business growth and brand loyalty.

Our organization operates at the intersection of innovation, operational excellence, and customer experience. From digital platforms and e-commerce ecosystems to enterprise technology and service delivery, operations are the backbone of our success. We believe that great operations create great outcomes—ensuring every customer interaction is seamless, every system runs efficiently, and every market expansion is executed with precision.

Our culture values collaboration, agility, and accountability. We empower our executives with world-class teams, advanced tools, and the autonomy to make decisions that shape the company’s trajectory. Joining us as Vice President of Operations means becoming a key driver of growth, efficiency, and resilience in a Fortune-class organization where operations are at the heart of global impact.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

  • Enterprise Operations Leadership: Oversee global operations, ensuring excellence in execution across customer service, technology platforms, and business functions.

  • Process Optimization: Drive adoption of Lean, Six Sigma, and automation methodologies to streamline processes, reduce costs, and increase efficiency.

  • Scalability & Growth: Lead operational planning to support expansion into new markets, products, and service lines.

  • Customer Experience: Align operational execution with customer satisfaction goals, ensuring seamless delivery of services.

  • Risk & Compliance: Ensure adherence to operational, regulatory, and financial controls while embedding a culture of accountability.

  • Cross-Functional Collaboration: Partner with Finance, HR, Marketing, Technology, and Sales to align operational strategies with corporate goals.

  • Talent Leadership: Build, inspire, and develop high-performing operational teams across global regions.

  • Executive Reporting: Provide KPIs, performance insights, and recommendations to the CEO, COO, and Board of Directors.

Qualifications, Special Knowledge, Education and Abilities

  • 15+ years of progressive experience in Operations, Business Transformation, or Enterprise Leadership, with at least 7 years in senior executive roles.

  • Proven success in technology, SaaS, or consumer services industries at scale.

  • Expertise in Lean, Six Sigma, Agile, and digital operations frameworks.

  • Strong financial acumen with P&L management, capital allocation, and efficiency program experience.

  • Advanced degree in Business, Operations, or MBA preferred.

  • Exceptional leadership, communication, and stakeholder management skills.

  • Demonstrated ability to lead cross-functional and global teams in fast-paced environments.

Strategic Support

The Vice President of Operations serves as a strategic partner to the COO and CEO, ensuring operations directly drive corporate growth and customer success. Strategic contributions include:

  • Designing and executing global operational roadmaps that align with long-term enterprise vision.

  • Advising on cost optimization, capital allocation, and resource planning.

  • Partnering with Technology teams to accelerate digital transformation and automation initiatives.

  • Supporting ESG and sustainability commitments through operational efficiency and energy-conscious practices.

Working Conditions

  • Remote role with periodic travel for executive meetings, site visits, and international operational reviews.

  • Requires flexibility to operate across multiple time zones in support of global operations.

  • High-visibility executive role with direct accountability for operational efficiency, scalability, and resilience.

  • A fast-paced, high-growth environment that requires resilience, precision, and strong strategic execution.

Job Function

The Vice President of Operations is responsible for leading and optimizing enterprise-wide operations, ensuring scalability, compliance, and efficiency across business units. This role balances execution, risk management, customer success, and digital transformation, serving as the backbone of corporate growth and resilience.

Why Join Us?

  • Compensation Package: Base salary $344,000 – $398,000, plus bonus, equity participation, and executive benefits.

  • Executive Authority: Lead the operational backbone of a Fortune-class enterprise.

  • Innovation Platform: Access cutting-edge tools, automation platforms, and digital transformation resources.

  • Global Scale: Direct operations that impact millions of customers worldwide.

  • Culture of Excellence: Be part of a leadership team that values operational mastery, integrity, and measurable results.

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